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Privacy Policy
This Privacy Policy (version 02.09.2020-211132733) explains, in accordance with the EU General Data Protection Regulation (GDPR) 2016/679, what information we collect, how we use data, and what choices you have as a visitor to this website.

We know such statements often sound very technical. Therefore, we have made an effort to describe the most important points as simply and clearly as possible.

Automatic Data Storage

Whenever you visit websites nowadays, certain information is automatically created and stored – this also applies to our website.

When you visit our website, our web server (the computer on which this website is hosted) automatically stores data such as:

  • the address (URL) of the accessed page

  • browser type and version

  • the operating system used

  • the address (URL) of the previously visited page (referrer URL)

  • the hostname and IP address of the device used

  • date and time of access

This information is saved in so-called web server log files.
As a rule, web server log files are kept for two weeks and then automatically deleted. We do not share this data, but we cannot rule out that it may be accessed in case of unlawful behavior.

Cookies

Our website uses HTTP cookies to store user-specific data.
In the following, we explain what cookies are and why they are used, to help you better understand this Privacy Policy.

What Exactly Are Cookies?

Whenever you browse the Internet, you use a web browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites store small text files in your browser, called cookies.

Cookies are very useful tools, and almost all websites use them. Specifically, these are HTTP cookies, as there are also other types of cookies for different purposes. HTTP cookies are small files stored by our website on your computer. These cookie files are automatically placed in the cookie folder, essentially the “brain” of your browser. A cookie consists of a name and a value, and may include one or more additional attributes.

Cookies store certain user data, such as language preferences or personal site settings. When you return to our website, your browser sends this information back to the site. Thanks to cookies, our website knows who you are and provides the settings you are accustomed to. Depending on the browser, each cookie may have its own file, or all cookies may be stored together (e.g., Firefox stores them in a single file).

There are first-party cookies, which are created directly by our site, and third-party cookies, which are created by partner websites (e.g., Google Analytics). Each cookie is different, as it stores different data. Cookie expiration times can vary from a few minutes to several years. Cookies are not software programs and do not contain viruses, trojans, or other malware. They cannot access information on your PC.

Example of cookie data:

  • Name: _ga

  • Value: GA1.2.1326744211.152211132733-6

  • Purpose: Distinguishing website visitors

  • Expiration: 2 years

Browser minimum support:

  • At least 4096 bytes per cookie

  • At least 50 cookies per domain

  • At least 3000 cookies in total

Types of Cookies

Which cookies are used specifically depends on the services on our website, and this will be explained in the following sections of the Privacy Policy. Here is a brief overview of the main types of HTTP cookies:

  1. Essential Cookies
    These cookies are necessary to ensure basic website functions. For example, if a user adds a product to the shopping cart and navigates to other pages before checking out, these cookies prevent the cart from being cleared even if the browser window is closed.

  2. Functional Cookies
    These cookies collect information about user behavior, errors, page loading times, and website performance across different browsers.

  3. Preference Cookies
    These cookies improve user experience by remembering choices such as location, font size, or form data.

  4. Advertising/Targeting Cookies
    Also called targeting cookies, these are used to deliver personalized ads. While this can be useful, it may also be intrusive.

When you visit a website for the first time, you are usually asked which types of cookies you want to allow. Your choice is then stored in a cookie.

How Can I Delete Cookies?

You decide if and how you want to use cookies. Regardless of the service or website they come from, you can always delete, block, or selectively allow cookies. For example, you can block third-party cookies while allowing all others.

To see which cookies are stored in your browser or to change or delete cookie settings, check your browser settings:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data with Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

If you don’t want any cookies at all, you can configure your browser to always notify you when a cookie is being set. This way, you can decide for each cookie whether to allow it or not. The process varies by browser, so it’s best to search online for instructions, for example: “delete cookies Chrome” or “disable cookies Chrome” if you are using Chrome.

What About My Privacy?

Since 2009, the so-called “Cookie Directives” have been in place. They state that storing cookies requires your consent. However, responses to these directives vary across EU countries. In Austria, this directive has been implemented in § 96 para. 3 of the Telecommunications Act (TKG).

If you want to learn more about cookies and don’t mind technical documentation, we recommend RFC 6265, the “HTTP State Management Mechanism” published by the Internet Engineering Task Force (IETF).

Storage of Personal Data

Personal data that you submit to us electronically on this website, such as your name, email address, postal address, or other personal information via forms or blog comments, is used solely for the specified purpose, securely stored, and not shared with third parties. The data is stored together with the submission time and IP address.

We use your personal data only to communicate with visitors who explicitly request contact and to process the services and products offered on this website. We do not share your personal data without your consent, although we cannot rule out that data may be accessed in cases of unlawful behavior.

If you send us personal data by email—i.e., outside of this website—we cannot guarantee secure transmission or protection of your data. We therefore recommend never sending confidential information unencrypted via email.

Rights under the General Data Protection Regulation (GDPR)

Under the provisions of the GDPR and the Austrian Data Protection Act (DSG), you generally have the following rights:

  • Right to Rectification (Article 16 GDPR)

  • Right to Erasure (“Right to be Forgotten”) (Article 17 GDPR)

  • Right to Restrict Processing (Article 18 GDPR)

  • Right to Notification – obligation to inform in connection with the rectification, erasure, or restriction of processing of personal data (Article 19 GDPR)

  • Right to Data Portability (Article 20 GDPR)

  • Right to Object (Article 21 GDPR)

  • Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)

If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you can lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority, which you can find online at https://www.dsb.gv.at/.

Analysis of Visitor Behavior

In the following privacy policy, we inform you whether and how we analyze data from your visit to this website. The analysis of the collected data is generally done anonymously, and we cannot draw any conclusions about your person from your behavior on this website.

You can learn more about the options to object to this analysis of visitor data in the following privacy policy.

TLS Encryption with HTTPS

We use HTTPS to securely transmit data over the internet (data protection by design, Article 25(1) GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the internet, we can ensure the protection of confidential data. You can recognize the use of this secure data transmission by the small lock icon at the top left of your browser and the use of the https scheme (instead of http) as part of our web address.

Google Maps Privacy Policy

On our website, we use Google Maps from Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services. With Google Maps, we can better display locations and tailor our services to your needs. By using Google Maps, data is transmitted to Google and stored on Google’s servers.

We will now explain in detail what Google Maps is, why we use this Google service, which data is stored, and how you can prevent this.

What is Google Maps?

Google Maps is an online mapping service provided by Google. With Google Maps, you can search for exact locations of cities, landmarks, accommodations, or businesses online via a PC, tablet, or app. If companies are listed on Google My Business, additional information about the business is displayed alongside the location. To show directions, map sections of a location can be embedded into a website using HTML code. Google Maps displays the earth’s surface as a street map or as aerial/satellite imagery. Thanks to Street View images and high-quality satellite pictures, very precise representations are possible.

Why do we use Google Maps on our website?

All our efforts on this website aim to provide you with a useful and meaningful experience. By integrating Google Maps, we can provide you with the most important information about various locations. You can see at a glance where our company headquarters are located. The directions always show the best or fastest route to us. You can view the route for travel by car, public transport, walking, or cycling. For us, providing Google Maps is part of our customer service.

Which data is stored by Google Maps?

In order to provide its service fully, Google Maps must collect and store data about you. This includes, among other things, the search terms you enter, your IP address, and your latitude and longitude coordinates. If you use the route planner function, the entered starting address is also stored. However, this data storage takes place on the Google Maps websites. We can only inform you about this and have no influence over it. Since we have embedded Google Maps on our website, Google sets at least one cookie (named NID) in your browser. This cookie stores data about your user behavior. Google primarily uses this data to optimize its own services and provide individual, personalized advertising.

The following cookie is set in your browser due to the embedding of Google Maps:

  • Name: NID

  • Value: 188=h26c1Ktha7fCQTx8rXgLyATyITJ211132733-5

  • Purpose: NID is used by Google to customize ads according to your Google search. With the help of this cookie, Google “remembers” your most frequently entered search queries or your previous interactions with ads. This ensures that you always receive tailored advertisements. The cookie contains a unique ID that Google uses to collect your personal settings for advertising purposes.

  • Expiration date: after 6 months

Note: We cannot guarantee the completeness of the data stored. Especially when using cookies, changes can never be ruled out. To identify the NID cookie, a test page was created where only Google Maps was embedded.

​How long and where are the data stored?

Google’s servers are located in data centers around the world. However, most servers are in the United States. For this reason, your data is also primarily stored in the USA. You can read exactly where Google’s data centers are located here: https://www.google.com/about/datacenters/inside/locations/?hl=de

Google distributes the data across different storage devices. This allows for faster access and better protection against potential tampering. Each data center also has special emergency programs. For example, if there are issues with Google hardware or a natural disaster disables the servers, the data remains reasonably secure.

Some data is stored by Google for a fixed period. For other data, Google only provides the option to delete it manually. Furthermore, the company anonymizes certain information (such as advertising data) in server logs by deleting parts of the IP address and cookie information after 9 or 18 months.

How can I delete my data or prevent data collection?

With the automatic deletion feature for location and activity data, introduced in 2019, information about location and web/app activity is stored for either 3 or 18 months depending on your choice and then deleted. Additionally, you can manually delete this data from your Google account history at any time.

If you want to completely prevent location tracking, you need to pause the “Web & App Activity” section in your Google account. Click on “Data & Personalization” and then select “Activity Controls.” Here you can turn activity tracking on or off.

In your browser, you can also deactivate, delete, or manage individual cookies. The process differs slightly depending on which browser you are using. The following guides explain how to manage cookies in your browser:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data with Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

If you do not want cookies at all, you can configure your browser to always notify you when a cookie is being set. This way, you can decide for each cookie whether to allow it or not.

Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the proper and secure transfer of personal data. More information can be found at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI. For more information about Google’s data processing, we recommend consulting Google’s own privacy policy at https://policies.google.com/privacy?hl=de.

Google Fonts Privacy Policy

On our website, we use Google Fonts, which are the “Google fonts” provided by Google Inc. For the European region, the company Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services.

You do not need to sign in or provide a password to use Google Fonts. Furthermore, no cookies are stored in your browser. The files (CSS, fonts) are requested via the Google domains fonts.googleapis.com and fonts.gstatic.com. According to Google, requests for CSS and fonts are completely separate from all other Google services.

If you have a Google account, there is no need to worry that your Google account data will be transmitted to Google while using Google Fonts. Google collects information about the use of CSS (Cascading Style Sheets) and the fonts used and stores this data securely. We will review the details of this data storage more thoroughly.

What are Google Fonts?
Google Fonts (formerly Google Web Fonts) is a directory with over 800 fonts that Google provides to users free of charge.

Many of these fonts are published under the SIL Open Font License, while others are published under the Apache License. Both are open-source software licenses.

Why do we use Google Fonts on our website?
With Google Fonts, we can use fonts on our website without having to host them on our own server. Google Fonts is an important tool to maintain the quality of our website. All Google fonts are automatically optimized for the web, which saves data and is especially advantageous for mobile devices. When you visit our site, the small file sizes help ensure fast loading times.

Additionally, Google Fonts are secure web fonts. Differences in rendering systems across browsers, operating systems, and mobile devices can sometimes lead to display errors, distorting text or entire web pages. Thanks to the fast Content Delivery Network (CDN), Google Fonts avoids cross-platform display issues. Google Fonts supports all major browsers (Google Chrome, Mozilla Firefox, Apple Safari, Opera) and works reliably on most modern mobile operating systems, including Android 2.2+ and iOS 4.2+ (iPhone, iPad, iPod).

We use Google Fonts to ensure that our entire online service appears as visually appealing and consistent as possible.

What data is stored by Google?
When you visit our website, the fonts are loaded from a Google server. This external request transmits data to Google’s servers, allowing Google to recognize that you—or your IP address—visited our website. The Google Fonts API is designed to limit the use, storage, and collection of end-user data to what is necessary for proper font delivery. (By the way, API stands for Application Programming Interface and serves, among other things, as a data transmitter in software.)

Google Fonts securely stores CSS and font requests at Google, keeping them protected. The usage data collected allows Google to determine how popular individual fonts are. The results are published on internal analytics platforms such as Google Analytics. Additionally, Google uses data from its web crawler to identify which websites use Google Fonts. These data are published in the BigQuery database of Google Fonts. Entrepreneurs and developers use Google’s BigQuery web service to analyze and process large datasets.

However, it should be noted that each Google Fonts request automatically transmits information such as language settings, IP address, browser version, screen resolution, and browser name to Google’s servers. Whether this data is actually stored is not clearly determinable and is not explicitly communicated by Google.

How long and where are the data stored?
Requests for CSS assets are stored by Google on its servers for one day. These servers are mainly located outside the EU. This allows us to use the fonts via a Google stylesheet. A stylesheet is a template that makes it easy and quick to change, for example, the design or font of a website.

The font files themselves are stored by Google for one year. Google’s goal is to generally improve website loading times. When millions of websites reference the same fonts, they are cached after the first visit and appear immediately on all other websites visited later. Occasionally, Google updates font files to reduce file size, increase language coverage, and improve design.

How can I delete my data or prevent data storage?
The data that Google stores for one day or one year cannot be easily deleted. The data is automatically transmitted to Google when you visit the website. To delete this data early, you need to contact Google Support at https://support.google.com/?hl=de&tid=211132733. In this case, the only way to prevent data storage is not to visit our website.

Unlike other web fonts, Google allows us unrestricted access to all fonts. This means we can access a vast number of fonts and use the best options for our website. More information about Google Fonts and related questions can be found at https://developers.google.com/fonts/faq?tid=211132733. While Google addresses privacy-relevant topics there, it does not provide detailed information about data storage. It is relatively difficult to obtain precise information from Google about the data that is stored.

You can also read about which data Google generally collects and how it is used at https://www.google.com/intl/de/policies/privacy/.

Google Analytics Privacy Policy
We use the analytics tracking tool Google Analytics (GA) on our website, provided by the American company Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services.

Google Analytics collects data about your actions on our website. For example, if you click a link, this action is stored in a cookie and sent to Google Analytics. Using the reports we receive from Google Analytics, we can better tailor our website and services to your needs.

Below, we will explain the tracking tool in more detail and inform you, in particular, about which data is stored and how you can prevent this.

What is Google Analytics?
Google Analytics is a tracking tool used to analyze the traffic on our website. For Google Analytics to work, a tracking code is embedded into our website’s code. When you visit our website, this code records various actions you perform on our site. Once you leave the website, these data are sent to Google Analytics’ servers and stored there.

Google processes the data, and we receive reports about your user behavior. These reports can include, among others:

  • Audience Reports: These reports help us understand our users better and know more precisely who is interested in our services.

  • Advertising Reports: Through advertising reports, we can analyze and improve our online ads more easily.

  • Acquisition Reports: Acquisition reports provide helpful information about how we can attract more people to our services.

  • Behavior Reports: These reports show how you interact with our website. We can track the path you take on our site and which links you click.

  • Conversion Reports: A conversion occurs when you perform a desired action due to a marketing message—for example, when you move from being a website visitor to a buyer or newsletter subscriber. These reports help us understand how our marketing measures are received and aim to improve our conversion rate.

  • Real-Time Reports: These reports show what is happening on our website at any given moment. For example, we can see how many users are currently reading this text.

Why do we use Google Analytics on our website?
Our goal with this website is clear: we want to provide you with the best possible service. The statistics and data from Google Analytics help us achieve this goal.

The statistically analyzed data give us a clear picture of the strengths and weaknesses of our website. On one hand, we can optimize our site so that it is more easily found by interested people on Google. On the other hand, the data help us understand you as a visitor better. This allows us to know exactly what we need to improve on our website to provide you with the best possible service. The data also help us make our advertising and marketing efforts more individualized and cost-effective. After all, it only makes sense to show our products and services to people who are genuinely interested.

Which data is stored by Google Analytics?
Google Analytics creates a random, unique ID via a tracking code, which is linked to your browser cookie. This allows Google Analytics to recognize you as a new user. When you visit our site again, you are identified as a “returning” user. All collected data is stored together with this user ID, making it possible to analyze pseudonymous user profiles.

Your interactions on our website are measured via identifiers like cookies and app instance IDs. Interactions include all actions you perform on our site. If you use other Google systems (e.g., a Google account), data generated by Google Analytics can be linked with third-party cookies. Google does not share Google Analytics data unless we, as the website owner, approve it. Exceptions may occur if legally required.

The following cookies are used by Google Analytics:

  • _ga – stores the user ID for distinguishing visitors; expires in 2 years

  • _gid – also distinguishes website visitors; expires in 24 hours

  • gat_gtag_UA<property-id> – used to throttle request rate; expires in 1 minute

  • AMP_TOKEN – contains a token to retrieve a user ID from the AMP client ID service; expires between 30 seconds and 1 year

  • __utma – tracks user behavior and website performance; expires in 2 years

  • __utmt – throttles request rate; expires in 10 minutes

  • __utmb – determines new sessions; expires in 30 minutes

  • __utmc – session cookie to establish new sessions for returning visitors; expires when browser closes

  • __utmz – identifies the source of visitor traffic (e.g., referral or ads); expires in 6 months

  • __utmv – stores custom user data; expires in 2 years

Note: This list may change as Google updates its cookies.

Key types of data collected by Google Analytics:

  • Heatmaps: Shows which areas of the page you click, indicating your activity on the site.

  • Session duration: Time spent on the site without leaving; sessions end after 20 minutes of inactivity.

  • Bounce rate: When a visitor views only one page and then leaves.

  • Account creation: Data collected when you create an account or make a purchase.

  • IP address: Stored in shortened form to prevent exact identification.

  • Location: Country and approximate location determined from IP address.

  • Technical information: Includes browser type, internet provider, screen resolution, etc.

  • Referring source: Indicates which website or ad brought you to our site.

  • Other data: May include contact details, ratings, media interactions (e.g., playing videos), social media sharing, or adding content to favorites.

This overview is not exhaustive but provides a general orientation of the data stored by Google Analytics.

How long and where are the data stored?
Google has servers distributed all over the world. Most of these servers are located in the United States, so your data is usually stored on American servers. You can read more about the exact locations of Google data centers here: Google Data Centers

Your data is stored across multiple physical storage devices. This makes it faster to access and better protected against tampering. Each Google data center has emergency programs in place for your data. For example, if hardware fails or natural disasters disrupt servers, the risk of service interruption at Google remains low.

By default, Google Analytics is set to retain user data for 26 months. After this period, your user data is deleted. However, we can choose the retention period for user data ourselves. There are five options available:

  • Deletion after 14 months

  • Deletion after 26 months

  • Deletion after 38 months

  • Deletion after 50 months

  • No automatic deletion

Once the chosen period expires, the data is deleted once per month. This retention period applies to data linked to cookies, user identifiers, and advertising IDs (e.g., DoubleClick cookies). Reporting results are based on aggregated data and are stored independently of individual user data. Aggregated data combines individual data into larger units.

How can I delete my data or prevent data collection?
Under European Union data protection law, you have the right to access your data, update it, delete it, or restrict its processing. By using the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js), you can prevent Google Analytics from using your data. You can download and install the browser add-on here: Google Analytics Opt-Out Browser Add-on. Please note that this add-on only disables data collection by Google Analytics.

If you want to disable, delete, or manage cookies in general (not just for Google Analytics), each browser has its own instructions:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data in Safari

  • Firefox: Delete cookies to remove data stored by websites

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

Google Analytics is an active participant in the EU-U.S. Privacy Shield Framework, which ensures the proper and secure transfer of personal data. More information can be found here: Privacy Shield Participant.

We hope this provides you with the most important information about how Google Analytics processes data. For more details about the tracking service, you can refer to these links:

Google Analytics IP Anonymization
On this website, we have implemented IP address anonymization for Google Analytics. This feature was developed by Google to ensure that this website complies with applicable data protection regulations and the recommendations of local data protection authorities when storing full IP addresses is not permitted. The anonymization or masking of IP addresses occurs as soon as the IP addresses enter the Google Analytics data collection network, before any storage or processing of the data takes place.

More information about IP anonymization can be found here: Google Analytics – IP Anonymization.

Google Analytics Reports on Demographics and Interests
We have enabled advertising features in Google Analytics. The reports on demographics and interests include information about age, gender, and interests. This allows us to get a better understanding of our users without being able to associate this data with individual persons. More about advertising features can be found here: Google Analytics – Advertising Features.

You can opt out of using activities and information from your Google Account for advertising purposes under “Ads Settings” here: Google Ads Settings.

Google Analytics Opt-Out Link
By clicking the following opt-out link, you can prevent Google from tracking further visits to this website.

⚠️ Important: Deleting cookies, using your browser’s incognito/private mode, or using a different browser will cause data collection to resume.

[Disable Google Analytics]

Google Analytics Data Processing Amendment
We have signed a direct customer agreement with Google for the use of Google Analytics by accepting the “Data Processing Amendment” in Google Analytics.

More information about the Data Processing Amendment for Google Analytics can be found here: Google Analytics – Data Processing Amendment.

Google Analytics – Google Signals Privacy Policy
We have activated Google Signals in Google Analytics. This updates existing Google Analytics features (advertising reports, remarketing, cross-device reports, and reports on interests and demographic characteristics) to receive aggregated and anonymized data about you, provided you have allowed personalized ads in your Google account.

The special feature is that this is cross-device tracking, meaning your data can be analyzed across multiple devices. By activating Google Signals, data is collected and linked to your Google account. For example, Google can recognize if you view a product on our website via a smartphone and later purchase it using a laptop. Thanks to Google Signals, we can run cross-device remarketing campaigns that would otherwise not be possible. Remarketing means we can show our offerings to you on other websites as well.

Google Signals in Google Analytics also collects additional visitor data, such as location, search history, YouTube history, and actions on our website. This allows us to receive more detailed advertising reports and more useful information about your interests and demographic characteristics. These include your age, language, residence, and gender. Social criteria such as occupation, marital status, or income may also be included. All of these features help Google Analytics define audiences or user groups.

These reports also help us better understand your behavior, needs, and interests, enabling us to optimize and tailor our products and services for you.

By default, this data expires after 26 months. Please note that this data collection only occurs if you have allowed personalized ads in your Google account. The data is always aggregated and anonymized and never linked to individual persons. You can manage or delete this data in your Google account.

Google Site Kit – Privacy Policy
We have integrated the WordPress plugin Google Site Kit from the American company Google Inc. into our website. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services.

With Google Site Kit, we can quickly and easily view statistics from various Google products, such as Google Analytics, directly in our WordPress dashboard. The tool, as well as the services integrated into Google Site Kit, also collect personal data from you. This privacy policy explains why we use Google Site Kit, how long and where data is stored, and which additional privacy documents are relevant to you in this context.

What is Google Site Kit?
Google Site Kit is a plugin for the WordPress content management system (CMS). With this plugin, we can view important website analytics statistics directly in our dashboard. These statistics are collected by other Google products, primarily Google Analytics. In addition to Google Analytics, services such as Google Search Console, PageSpeed Insights, Google AdSense, Google Optimize, and Google Tag Manager can also be linked with Google Site Kit.

Why do we use Google Site Kit on our website?
As a service provider, it is our responsibility to offer you the best possible experience on our website. You should feel comfortable on our site and be able to find quickly and easily exactly what you are looking for.

Statistical analyses help us get to know you better and adapt our offerings to your wishes and interests. For these analyses, we use various Google tools.

Site Kit greatly simplifies this work because we can view and analyze the statistics from Google products directly in the WordPress dashboard. We no longer need to log into each tool separately. Site Kit thus always provides a clear overview of the most important analytics data.

Which data is stored by Google Site Kit?
If you have actively consented to tracking tools via the cookie notice (also called a script or banner), cookies are set by Google products such as Google Analytics, and data about you—for example, your user behavior—is sent to Google, stored there, and processed. This can include personal data such as your IP address.

For detailed information about each service, we have separate sections in this privacy policy. For example, see our Google Analytics Privacy Policy. There, we explain in detail which data is collected, how long Google Analytics stores, manages, and processes the data, which cookies may be used, and how you can prevent data storage. Similarly, we have privacy statements for other Google services like Google Tag Manager or Google AdSense with comprehensive information.

Examples of Google Analytics cookies that may be set in your browser if you have consented to data processing by Google:

  • Name: _ga
    Value: 2.1326744211.152211132733-2
    Purpose: By default, analytics.js uses the _ga cookie to store the user ID. It is generally used to distinguish website visitors.
    Expiration: 2 years

  • Name: _gid
    Value: 2.1687193234.152211132733-7
    Purpose: This cookie is also used to distinguish website visitors.
    Expiration: 24 hours

  • Name: gat_gtag_UA<property-id>
    Value: 1
    Purpose: This cookie is used to reduce the request rate.
    Expiration: 1 minute

How long and where are the data stored?
Google stores collected data on its own servers, which are distributed worldwide. Most servers are in the United States, so it is likely that your data may also be stored there. You can see exactly where Google provides servers here: Google Data Centers.

Data collected by Google Analytics is stored for 26 months by default. Afterwards, your user data is deleted. The retention period applies to all data linked to cookies, user identifiers, and advertising IDs.

How can I delete my data or prevent data storage?
You always have the right to access your data, have it deleted, corrected, or restricted. Additionally, you can disable, delete, or manage cookies in your browser at any time. Here are the guides for the most common browsers:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data in Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the proper and secure transfer of personal data. More information can be found here: Privacy Shield – Google Participant.

To learn more about how Google processes data, we recommend reviewing Google’s comprehensive Privacy Policy: Google Privacy Policy.

How can I delete my data or prevent data storage?

You always have the right to access your data, have it deleted, corrected, or restricted. In addition, you can deactivate, delete, or manage cookies in your browser at any time. Here are the corresponding instructions for the most common browsers:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data with Safari

  • Firefox: Delete cookies to remove data websites have stored on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the proper and secure transfer of personal data. You can find more information here:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=211132733.

To learn more about data processing by Google, we recommend reading Google’s comprehensive Privacy Policy:
https://policies.google.com/privacy?hl=en.

Google Analytics Privacy Policy

We use the analytics tracking tool Google Analytics (GA) from the American company Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services.

Google Analytics collects data about your actions on our website. For example, if you click on a link, this action is stored in a cookie and sent to Google Analytics. With the reports we receive from Google Analytics, we can better adapt our website and our services to your needs.

In the following, we will take a closer look at the tracking tool and, in particular, inform you about which data is stored and how you can prevent this.

What is Google Analytics?

Google Analytics is a tracking tool used for analyzing the traffic on our website. For Google Analytics to work, a tracking code is embedded into the code of our website. When you visit our site, this code records various actions you take on our website. Once you leave our website, this data is sent to the Google Analytics servers and stored there.

Google processes the data, and we receive reports about your user behavior. These reports may include, among others:

  • Audience reports: These help us understand our users better and identify who is interested in our services.

  • Advertising reports: These allow us to analyze and improve our online advertising more easily.

  • Acquisition reports: These provide useful information on how we can attract more people to our services.

  • Behavior reports: These show us how you interact with our website. For example, we can track the paths you take through our site and which links you click on.

  • Conversion reports: A conversion is an action where, as a result of a marketing message, you perform a desired activity—for example, when you turn from a website visitor into a buyer or newsletter subscriber. These reports help us learn how our marketing efforts resonate with you and aim to increase our conversion rate.

  • Real-time reports: These give us immediate insights into what is happening on our website at any given moment. For instance, we can see how many users are currently reading this text.

Why do we use Google Analytics on our website?

Our goal with this website is clear: we want to offer you the best possible service. The statistics and data provided by Google Analytics help us achieve this goal.

The statistically evaluated data gives us a clear picture of the strengths and weaknesses of our website. On the one hand, we can optimize our site so that it can be found more easily on Google by people who are interested. On the other hand, the data helps us better understand you as a visitor. This allows us to see exactly what we need to improve on our website in order to provide you with the best possible service.

The data also helps us carry out our advertising and marketing activities in a more targeted and cost-efficient way. After all, it only makes sense to show our products and services to people who are actually interested in them.

Which data is stored by Google Analytics?

Google Analytics generates a random, unique ID through a tracking code that is linked to your browser cookie. This way, Google Analytics recognizes you as a new user. The next time you visit our site, you will be recognized as a “returning” user. All collected data is stored together with this user ID, which makes it possible to evaluate pseudonymous user profiles.

Through identifiers such as cookies and app instance IDs, your interactions on our website are measured. Interactions are all types of actions you perform on our website. If you use other Google systems (such as a Google account), data generated via Google Analytics can be linked with third-party cookies. Google does not pass on Google Analytics data unless we, as the website operator, authorize it. Exceptions may occur if legally required.

The following cookies are used by Google Analytics:

  • Name: _ga
    Value: 2.1326744211.152211132733-5
    Purpose: By default, analytics.js uses the _ga cookie to store the user ID. It primarily serves to distinguish website visitors.
    Expiration: after 2 years

  • Name: _gid
    Value: 2.1687193234.152211132733-1
    Purpose: Also used to distinguish website visitors.
    Expiration: after 24 hours

  • Name: gat_gtag_UA<property-id>
    Value: 1
    Purpose: Used to throttle the request rate. When Google Analytics is provided via Google Tag Manager, this cookie is named dc_gtm<property-id>.
    Expiration: after 1 minute

  • Name: AMP_TOKEN
    Value: not specified
    Purpose: Contains a token that can be used to retrieve a user ID from the AMP Client ID service. Other possible values indicate opt-out, request, or error.
    Expiration: between 30 seconds and 1 year

  • Name: __utma
    Value: 1564498958.1564498958.1564498958.1
    Purpose: Tracks your behavior on the website and measures performance. Updated each time information is sent to Google Analytics.
    Expiration: after 2 years

  • Name: __utmt
    Value: 1
    Purpose: Like gat_gtag_UA<property-id>, used to throttle the request rate.
    Expiration: after 10 minutes

  • Name: __utmb
    Value: 3.10.1564498958
    Purpose: Determines new sessions. Updated each time new information is sent to Google Analytics.
    Expiration: after 30 minutes

  • Name: __utmc
    Value: 167421564
    Purpose: Used to determine new sessions for returning visitors. This is a session cookie and is only stored until you close your browser.
    Expiration: after closing the browser

  • Name: __utmz
    Value: m|utmccn=(referral)|utmcmd=referral|utmcct=/
    Purpose: Identifies the source of traffic to our website. This means it stores how you came to our site (e.g., another site or an ad).
    Expiration: after 6 months

  • Name: __utmv
    Value: not specified
    Purpose: Used to store custom user data. Updated each time information is sent to Google Analytics.
    Expiration: after 2 years

Note: This list cannot claim completeness, as Google may change the choice of cookies from time to time.

Here is an overview of the main data collected by Google Analytics:

  • Heatmaps: Google creates so-called heatmaps, which show exactly which areas you click on. This provides us with information on where you navigate on our site.

  • Session duration: Google defines session duration as the time you spend on our site without leaving. If you are inactive for 20 minutes, the session ends automatically.

  • Bounce rate: A bounce is when you view only one page on our website and then leave.

  • Account creation: If you create an account or make a purchase on our website, Google Analytics records this data.

  • IP address: The IP address is only displayed in a shortened form to prevent clear identification.

  • Location: The country and approximate location can be determined via the IP address. This is called IP geolocation.

  • Technical information: Includes browser type, internet provider, and screen resolution.

  • Source of origin: Google Analytics (and we as the website operator) are also interested in knowing through which website or advertisement you came to our site.

  • Other data: This may include contact details, any reviews, playing media (e.g., a video played on our website), sharing content via social media, or adding items to your favorites.

This list is not exhaustive and is intended only to provide general guidance on the types of data stored by Google Analytics.

How long and where is the data stored?

Google has servers distributed all over the world. Most servers are located in America, and consequently, your data is usually stored on American servers. You can read exactly where Google’s data centers are located here:
https://www.google.com/about/datacenters/inside/locations/?hl=en

Your data is distributed across various physical storage devices. This has the advantage that the data can be accessed more quickly and is better protected against manipulation. Each Google data center has appropriate emergency programs for your data. For example, if Google’s hardware fails or if natural disasters disable servers, the risk of service interruption at Google still remains low.

By default, Google Analytics sets a retention period of 26 months for your user data, after which your user data is deleted. However, we can choose the retention period for user data ourselves. The following options are available:

  • Deletion after 14 months

  • Deletion after 26 months

  • Deletion after 38 months

  • Deletion after 50 months

  • No automatic deletion

Once the defined period has expired, the data is deleted once a month. This retention period applies to data linked with cookies, user identifiers, and advertising IDs (e.g., cookies from the DoubleClick domain). Report results are based on aggregated data and are stored independently of user data. Aggregated data is the merging of individual data into a larger unit.

How can I delete my data or prevent data storage?

Under European Union data protection law, you have the right to access, update, delete, or restrict your data. By using the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js), you can prevent Google Analytics from using your data. You can download and install the browser add-on here:
https://tools.google.com/dlpage/gaoptout?hl=en.
Please note that this add-on only disables data collection by Google Analytics.

If you want to generally disable, delete, or manage cookies (independent of Google Analytics), each browser provides its own instructions:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data with Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

Google Analytics is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the proper and secure transfer of personal data. More information can be found here:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=211132733.

We hope we were able to provide you with the most important information regarding the processing of data by Google Analytics. If you would like to learn more about this tracking service, we recommend the following two links:

Google Analytics IP Anonymization

We have implemented IP address anonymization on this website for Google Analytics. This feature was developed by Google to ensure that this website complies with applicable data protection regulations and the recommendations of local data protection authorities, which may prohibit the storage of full IP addresses.

Anonymization, or masking, of IP addresses takes place as soon as the IP addresses enter the Google Analytics data collection network, and before any storage or processing of the data occurs.

You can find more information about IP anonymization here:
https://support.google.com/analytics/answer/2763052?hl=en.

Google Analytics Reports on Demographic Characteristics and Interests

We have enabled the advertising reporting features in Google Analytics. The reports on demographic characteristics and interests contain information about age, gender, and interests. This allows us to gain a better understanding of our users – without being able to associate this data with individual persons.

You can learn more about the advertising features here:
https://support.google.com/analytics/answer/3450482?hl=en.

You can disable the use of activities and information from your Google account via the checkbox in “Ad Settings” at:
https://adssettings.google.com/authenticated.

Google Analytics Opt-Out Link

By clicking the following opt-out link, you can prevent Google from recording further visits to this website.
Note: Deleting cookies, using your browser’s incognito/private mode, or using a different browser will result in data being collected again.

Disable Google Analytics

Google Analytics Data Processing Amendment

We have concluded a direct customer agreement with Google for the use of Google Analytics by accepting the Data Processing Amendment in Google Analytics.

You can learn more about the Data Processing Amendment for Google Analytics here:
https://support.google.com/analytics/answer/3379636?hl=en&utm_id=ad

Google Analytics Google Signals Privacy Policy

We have enabled Google Signals in Google Analytics. This updates the existing Google Analytics features (advertising reports, remarketing, cross-device reports, and reports on interests and demographic characteristics) to receive aggregated and anonymized data about you, provided you have allowed personalized ads in your Google account.

The special feature of Google Signals is that it enables cross-device tracking. This means your data can be analyzed across multiple devices. By activating Google Signals, data is collected and linked to your Google account. For example, Google can recognize if you view a product on our website via a smartphone and later purchase it on a laptop. Activating Google Signals allows us to run cross-device remarketing campaigns that would not otherwise be possible. Remarketing means that we can show our offerings to you on other websites as well.

Google Signals also collects additional visitor data in Google Analytics, such as location, search history, YouTube history, and data about your actions on our website. This provides us with better advertising reports and more useful information about your interests and demographic characteristics. These include your age, language, location, and gender. Additionally, social characteristics such as your occupation, marital status, or income may also be included. All these attributes help Google Analytics define audience groups or target segments.

The reports help us better understand your behavior, preferences, and interests. This allows us to optimize and tailor our services and products for you. By default, this data expires after 26 months. Please note that this data collection only occurs if you have enabled personalized advertising in your Google account. The data is always aggregated and anonymized, never linked to individual persons. You can manage or delete this data in your Google account.

Google Site Kit Privacy Policy

We have integrated the WordPress plugin Google Site Kit from the American company Google Inc. into our website. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services.

With Google Site Kit, we can quickly and easily view statistics from various Google products, such as Google Analytics, directly in our WordPress dashboard. The tool, as well as the integrated tools within Google Site Kit, also collect personal data from you.

In this privacy policy, we explain why we use Google Site Kit, how long and where data is stored, and which additional privacy documents are relevant to you in this context.

What is Google Site Kit?

Google Site Kit is a plugin for the WordPress content management system. With this plugin, we can view important website analytics statistics directly in our dashboard. These statistics are collected by other Google products, primarily Google Analytics.

In addition to Google Analytics, Google Site Kit can also be linked with services such as Google Search Console, PageSpeed Insights, Google AdSense, Google Optimize, and Google Tag Manager.

Why do we use Google Site Kit on our website?

As a service provider, it is our goal to offer you the best possible experience on our website. You should feel comfortable on our site and be able to find exactly what you are looking for quickly and easily.

Statistical analyses help us get to know you better and tailor our offerings to your needs and interests. To perform these analyses, we use various Google tools. Site Kit greatly facilitates this work because we can view and analyze the statistics from Google products directly in our dashboard. We no longer need to log in separately to each tool.

Thus, Site Kit always provides a clear overview of the most important analytics data.

Which data is stored by Google Site Kit?

If you have actively consented to tracking tools via the cookie notice (also called a script or banner), Google products such as Google Analytics set cookies and send data about you, for example regarding your user behavior, to Google, where it is stored and processed. This also includes personal data such as your IP address.

For more detailed information about the individual services, we have dedicated sections in this privacy policy. For example, see our Google Analytics Privacy Policy, which explains in detail which data is collected, how long it is stored, managed, and processed, which cookies may be used, and how you can prevent data collection. Similarly, we have separate privacy policies for other Google services such as Google Tag Manager or Google AdSense with comprehensive information.

Below we show sample Google Analytics cookies that may be set in your browser, provided you have consented to Google’s data processing. Please note that this is only a selection of cookies:

  • Name: _ga
    Value: 2.1326744211.152211132733-2
    Purpose: By default, analytics.js uses the _ga cookie to store the user ID. It primarily serves to distinguish website visitors.
    Expiration: after 2 years

  • Name: _gid
    Value: 2.1687193234.152211132733-7
    Purpose: This cookie is also used to distinguish website visitors.
    Expiration: after 24 hours

  • Name: gat_gtag_UA<property-id>
    Value: 1
    Purpose: This cookie is used to throttle the request rate.
    Expiration: after 1 minute

How long and where is the data stored?

Google stores collected data on its own servers, which are distributed worldwide. Most servers are located in the United States, so it is likely that your data may also be stored there. You can see exactly where the company operates its servers here:
https://www.google.com/about/datacenters/inside/locations/?hl=en

Data collected by Google Analytics is retained by default for 26 months. After this period, your user data is deleted. The retention period applies to all data linked with cookies, user identifiers, and advertising IDs.

How can I delete my data or prevent data storage?

You always have the right to access your data, have it deleted, corrected, or restricted. In addition, you can deactivate, delete, or manage cookies in your browser at any time. Here are instructions for the most common browsers:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data with Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the proper and secure transfer of personal data. More information can be found here:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=211132733

To learn more about data processing by Google, we recommend reviewing Google’s comprehensive Privacy Policy:
https://policies.google.com/privacy?hl=en

Embedded Social Media Elements Privacy Policy

We embed elements from social media services on our website to display images, videos, and text.

When you visit pages that display these elements, data from your browser is transmitted to the respective social media service and stored there. We do not have access to this data.

The following links lead to the privacy pages of the respective social media services, where you can find information on how they handle your data:

Newsletter Privacy Policy

When you sign up for our newsletter, you provide the personal data mentioned above and give us permission to contact you via email. The data collected during newsletter registration is used exclusively for our newsletter and is not shared with third parties.

If you unsubscribe from the newsletter – you can find the link at the bottom of every newsletter – we will delete all data stored in connection with your newsletter registration.

MailChimp Privacy Policy

Like many other websites, we also use the services of the newsletter provider MailChimp on our website. MailChimp is operated by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

Thanks to MailChimp, we can easily provide you with interesting news via our newsletter. With MailChimp, we do not need to install anything on our systems, yet we can still make use of a wide range of useful features.

Below, we provide more information about this email marketing service and inform you about the most important aspects regarding data protection.

What is MailChimp?

MailChimp is a cloud-based newsletter management service. “Cloud-based” means that we do not need to install MailChimp on our own computer or server. Instead, we use the service via an IT infrastructure hosted on an external server and accessible over the internet. This type of software usage is also called SaaS (Software as a Service).

With MailChimp, we can choose from a wide range of email types. Depending on our goals for the newsletter, we can run single campaigns, regular campaigns, autoresponders (automatic emails), A/B tests, RSS campaigns (sent at predefined times and intervals), and follow-up campaigns.

Why do we use MailChimp on our website?

We use a newsletter service primarily to stay in contact with you. We want to inform you about news or highlight attractive offers in our program. For our marketing activities, we always look for the simplest and most effective solutions, which is why we chose MailChimp as our newsletter management service.

Although the software is very easy to use, it offers a large number of helpful features. This allows us to create engaging and visually appealing newsletters in a short amount of time. With the design templates provided, each newsletter can be customized individually, and thanks to responsive design, our content is displayed clearly and attractively on your smartphone or other mobile devices.

Tools such as A/B testing and extensive analytics allow us to quickly see how our newsletters are received. This enables us to respond and improve our offerings or services if necessary.

Another advantage is MailChimp’s cloud system. Data is not stored or processed directly on our server. Instead, we access data from external servers, which saves storage space and reduces maintenance effort.

Which data is stored by MailChimp?

The Rocket Science Group LLC (MailChimp) operates online platforms that allow us to contact you if you have subscribed to our newsletter. When you become a newsletter subscriber via our website, you confirm your subscription via email to a MailChimp mailing list. To verify that you are registered in the “list provider,” MailChimp stores the subscription date and your IP address. Additionally, MailChimp stores your email address, name, physical address, and demographic information such as language or location.

This information is used to send you emails and to enable certain MailChimp features, such as newsletter analytics.

MailChimp may share information with third-party providers to improve their services. Some data may also be shared with advertising partners to better understand customer interests and provide more relevant content and targeted advertising.

Through web beacons (small graphics in HTML emails), MailChimp can determine whether an email was delivered, opened, and whether links were clicked. All of this information is stored on MailChimp servers. This provides us with statistical analyses to see how well our newsletter was received, helping us tailor our content and improve our services.

MailChimp may also use this data to improve its own services, for example to optimize email delivery or determine the recipient’s location (country).

The following cookies may be set by MailChimp. This is not a complete list, but an illustrative selection:

  • Name: AVESTA_ENVIRONMENT
    Value: Prod
    Purpose: Necessary to provide MailChimp services. Set whenever a user registers for a newsletter mailing list.
    Expiration: Session end

  • Name: ak_bmsc
    Value: F1766FA98C9BB9DE4A39F70A9E5EEAB55F6517348A7000001211132733-3
    Purpose: Used to distinguish a human from a bot to generate secure website usage reports.
    Expiration: 2 hours

  • Name: bm_sv
    Value: A5A322305B4401C2451FC22FFF547486~FEsKGvX8eovCwTeFTzb8//I3ak2Au…
    Purpose: From MasterPass Digital Wallet (a MasterCard service), used to securely provide a virtual payment process for visitors, with the user identified anonymously.
    Expiration: 2 hours

  • Name: _abck
    Value: 8D545C8CCA4C3A50579014C449B045211132733-9
    Purpose: Exact purpose unknown.
    Expiration: 1 year

Sometimes you may open our newsletter via a provided link for better display, e.g., if your email program does not display the newsletter correctly. In this case, the newsletter is displayed on a MailChimp website. MailChimp also uses cookies on its own websites, which may process personal data in conjunction with its partners (e.g., Google Analytics). This data collection is the responsibility of MailChimp, and we have no influence over it.

You can find detailed information about how and why MailChimp uses cookies in their Cookie Statement:
https://mailchimp.com/legal/cookies/

How long and where is the data stored?

Since MailChimp is an American company, all collected data is stored on servers in the United States.

By default, data remains on MailChimp’s servers indefinitely and is only deleted upon your request. You can request that we delete your contact, which permanently removes all your personal data and anonymizes you in MailChimp reports.

Alternatively, you can request data deletion directly from MailChimp. In this case, all your data will be removed from their servers, and we will receive a notification from MailChimp. After receiving the email, we have 30 days to delete your contact from all connected integrations.

mp. Nachdem wir die E-Mail erhalten haben, haben wir 30 Tage Zeit, um Ihren Kontakt von allen verbundenen Integrationen zu löschen.

How can I delete my data or prevent data storage?

You can withdraw your consent to receive our newsletter at any time by clicking the unsubscribe link at the bottom of any newsletter email. Once you unsubscribe, your data will be deleted from MailChimp.

If you access a MailChimp website via a link in our newsletter and cookies are set in your browser, you can delete or disable these cookies at any time.

Depending on your browser, disabling or deleting cookies works differently. Here are instructions for managing cookies in common browsers:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data with Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

If you want to avoid cookies entirely, you can configure your browser to always notify you when a cookie is set, allowing you to decide on a case-by-case basis whether to accept it.

MailChimp is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the proper and secure transfer of personal data. More information can be found here:
https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&tid=211132733

For more information about the use of cookies by MailChimp, see:
https://mailchimp.com/legal/cookies/

For information on MailChimp’s privacy practices, see:
https://mailchimp.com/legal/privacy/

MailChimp Data Processing Agreement

We have concluded a Data Processing Addendum (DPA) with MailChimp. This agreement ensures the protection of your personal data and guarantees that MailChimp complies with applicable data protection regulations and does not share your personal data with third parties.

More information about this agreement can be found here:
https://mailchimp.com/legal/data-processing-addendum/

YouTube Privacy Policy

We have embedded YouTube videos on our website to present interesting videos directly on our pages. YouTube is a video platform that has been a subsidiary of Google since 2006. The platform is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit a page on our website that contains an embedded YouTube video, your browser automatically connects to the servers of YouTube (or Google). Depending on your settings, various data may be transmitted. For all data processing within the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible.

Below, we explain in more detail which data is processed, why we embed YouTube videos, and how you can manage or delete your data.

What is YouTube?

On YouTube, users can watch videos for free, rate them, comment, and upload their own content. Over the years, YouTube has become one of the most important social media platforms worldwide.

To display videos on our website, YouTube provides a snippet of code, which we have embedded on our site.

Why do we use YouTube videos on our website?

YouTube is the video platform with the most visitors and the best content. We strive to provide you with the best possible user experience on our website, and interesting videos are an important part of that.

By embedding videos, we provide you with additional helpful content alongside our texts and images. Embedded videos also make our website easier to find on the Google search engine. Furthermore, when we run ads via Google Ads, Google can use the collected data to show these ads only to people who are genuinely interested in our offerings.

Which data is stored by YouTube?

When you visit one of our pages that contains an embedded YouTube video, YouTube sets at least one cookie that stores your IP address and the URL of our page. If you are logged into your YouTube account, YouTube can often associate your interactions on our website with your profile using cookies. This includes data such as session duration, bounce rate, approximate location, technical information like browser type, screen resolution, or internet provider. Additional data may include contact details, ratings, sharing content via social media, or adding content to your YouTube favorites.

If you are not logged into a Google or YouTube account, Google stores data with a unique identifier linked to your device, browser, or app. This preserves preferences like your preferred language. However, many interaction data cannot be stored because fewer cookies are set.

The following list shows cookies detected in a browser test. It includes cookies set both without a logged-in YouTube account and with a logged-in account. The list is not exhaustive, as stored data always depends on user interactions on YouTube.

Cookies without logged-in YouTube account:

  • Name: YSC
    Value: b9-CV6ojI5Y211132733-1
    Purpose: Registers a unique ID to store statistics of the watched video.
    Expiration: End of session

  • Name: PREF
    Value: f1=50000000
    Purpose: Registers your unique ID. Google receives statistics on how you use YouTube videos on our website.
    Expiration: 8 months

  • Name: GPS
    Value: 1
    Purpose: Registers a unique ID on mobile devices to track GPS location.
    Expiration: 30 minutes

  • Name: VISITOR_INFO1_LIVE
    Value: 95Chz8bagyU
    Purpose: Estimates the user’s bandwidth on our website with embedded YouTube videos.
    Expiration: 8 months

Additional cookies when logged into a YouTube account:

  • Name: APISID
    Purpose: Creates a profile of your interests for personalized ads.
    Expiration: 2 years

  • Name: CONSENT
    Purpose: Stores the user’s consent status for using Google services; also helps protect user data.
    Expiration: 19 years

  • Name: HSID
    Purpose: Creates a profile of your interests for personalized advertising.
    Expiration: 2 years

  • Name: LOGIN_INFO
    Purpose: Stores information about your login data.
    Expiration: 2 years

  • Name: SAPISID
    Purpose: Identifies your browser and device to create a profile of your interests.
    Expiration: 2 years

  • Name: SID
    Purpose: Stores your Google account ID and last login timestamp in digitally signed, encrypted form.
    Expiration: 2 years

  • Name: SIDCC
    Purpose: Stores information on how you use the website and which ads you may have seen before visiting.

How long and where is the data stored?

The data that YouTube receives and processes from you is stored on Google servers, most of which are located in the United States. You can see the exact locations of Google data centers here:
https://www.google.com/about/datacenters/inside/locations/?hl=de

Your data is distributed across multiple servers, which makes it faster to access and better protected against manipulation.

Google stores collected data for varying lengths of time. Some data can be deleted by you at any time, some are automatically deleted after a limited period, and other data is stored for a longer duration. Certain data (such as items in “My Activity,” photos, documents, or products stored in your Google account) remain stored until you delete them. Even if you are not logged into a Google account, some data linked to your device, browser, or app can also be deleted.

How can I delete my data or prevent data storage?

You can manually delete data in your Google account. With the automatic deletion feature introduced in 2019 for location and activity data, information is stored and then deleted based on your choice—either after 3 or 18 months.

Whether or not you have a Google account, you can configure your browser to delete or disable Google cookies. The process varies depending on your browser. Here are instructions for managing cookies in common browsers:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data with Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

If you want to avoid cookies entirely, you can configure your browser to always notify you when a cookie is set. This allows you to decide on a case-by-case basis whether to allow it.

Since YouTube is a subsidiary of Google, there is a combined privacy policy. For more information on how your data is handled, please refer to the Google Privacy Policy:
https://policies.google.com/privacy?hl=de

YouTube Subscribe Button Privacy Policy

We have embedded the YouTube Subscribe Button on our website. You can usually recognize the button by the classic YouTube logo: the words “Subscribe” or “YouTube” in white on a red background, with a white play symbol to the left. The button may also appear in a different design.

Our YouTube channel regularly offers fun, interesting, or exciting videos. With the embedded Subscribe Button, you can subscribe to our channel directly from our website without visiting the YouTube website. This makes accessing our content as easy as possible. Please note that YouTube may store and process data about you when you interact with the button.

When you see an embedded Subscribe Button on our site, YouTube sets at least one cookie, according to Google. This cookie stores your IP address and our URL. YouTube may also learn information about your browser, approximate location, and preferred language. In our test, the following four cookies were set without being logged into YouTube:

  • Name: YSC
    Value: b9-CV6ojI5211132733Y
    Purpose: Registers a unique ID to store statistics of the watched video.
    Expiration: End of session

  • Name: PREF
    Value: f1=50000000
    Purpose: Registers your unique ID. Google receives statistics on how you use YouTube videos on our website.
    Expiration: 8 months

  • Name: GPS
    Value: 1
    Purpose: Registers a unique ID on mobile devices to track GPS location.
    Expiration: 30 minutes

  • Name: VISITOR_INFO1_LIVE
    Value: 21113273395Chz8bagyU
    Purpose: Estimates the user’s bandwidth on our website with embedded YouTube videos.
    Expiration: 8 months

Note: These cookies were detected during a test and are not guaranteed to be a complete list.

If you are logged into your YouTube account, YouTube can use cookies to track many of your interactions on our website and link them to your account. For example, YouTube may record how long you browse our site, which browser type you use, your preferred screen resolution, and the actions you perform.

YouTube uses this data to improve its own services and offerings and to provide analytics and statistics for advertisers using Google Ads.

Google reCAPTCHA Privacy Policy

Our top priority is to secure and protect our website for both you and us. To achieve this, we use Google reCAPTCHA from Google Inc. For the European region, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for all Google services.

With reCAPTCHA, we can determine whether you are a real human being and not a robot or other spam software. By “spam,” we mean any unsolicited information sent to us electronically.

With traditional CAPTCHAs, you often had to solve text or image puzzles to verify you were human. With Google reCAPTCHA, this is usually not necessary. In most cases, simply checking a box to confirm that you are not a bot is sufficient. With the new Invisible reCAPTCHA version, you don’t even need to click a box.

In this privacy policy, we explain in detail how reCAPTCHA works and, most importantly, which data is collected and used.

What is reCAPTCHA?

reCAPTCHA is a free CAPTCHA service from Google that protects websites from spam software and abuse by non-human visitors. It is most commonly used when filling out forms online.

A CAPTCHA service is a type of automated Turing test that ensures an action on the internet is performed by a human and not a bot. In the classic Turing test (named after computer scientist Alan Turing), a human determines whether they are interacting with a bot or a human. With CAPTCHAs, this task is performed by a computer or software program.

Traditional CAPTCHAs present small tasks that are easy for humans to solve but difficult for machines. With reCAPTCHA, you usually no longer need to actively solve puzzles. The tool uses modern risk analysis techniques to distinguish humans from bots. In most cases, you only need to check the box “I am not a robot”, and with Invisible reCAPTCHA, even that step is unnecessary.

reCAPTCHA works by embedding a JavaScript element into the website’s source code, allowing the tool to run in the background and analyze your behavior. Based on these user actions, the software calculates a CAPTCHA score. Google uses this score to estimate the likelihood that you are a human even before you interact with the CAPTCHA.

reCAPTCHA (and CAPTCHAs in general) is used whenever bots could potentially manipulate or abuse certain actions, such as registrations, surveys, or other online forms.

Why do we use reCAPTCHA on our website?

We want to welcome only real human visitors to our website. Bots or spam software of any kind are politely asked to stay away. That is why we take all possible measures to protect our site while providing the best possible user experience for you.

For this reason, we use Google reCAPTCHA. This allows us to be reasonably certain that our website remains “bot-free.” By using reCAPTCHA, certain data is transmitted to Google to verify that you are indeed a human.

reCAPTCHA primarily serves to enhance the security of our website—and, in turn, your security as well. Without reCAPTCHA, for example, a bot could potentially register a large number of email addresses during sign-ups and later use them to spam forums or blogs with unwanted advertising content. reCAPTCHA helps us prevent such bot attacks.

Which data is collected by reCAPTCHA?

reCAPTCHA collects personal data from users to determine whether the actions on our website are performed by humans. This means that your IP address and other data required by Google for the reCAPTCHA service may be transmitted to Google. IP addresses within EU member states or other countries of the European Economic Area are usually shortened before the data is sent to servers in the USA.

Your IP address is not combined with other Google data unless you are logged into your Google account while using reCAPTCHA. The reCAPTCHA algorithm first checks whether your browser already has Google cookies from other Google services (e.g., YouTube, Gmail). Then, reCAPTCHA sets an additional cookie in your browser and captures a snapshot of your browser window.

The following list shows examples of browser and user data collected by Google; it is not exhaustive:

  • Referrer URL: the address of the page from which the visitor came

  • IP address (e.g., 256.123.123.1)

  • Operating system information (Windows, Mac OS X, Linux, etc.)

  • Cookies (small text files stored in your browser)

  • Mouse and keyboard behavior (every action performed with mouse or keyboard is recorded)

  • Date and language settings (your PC’s default language and date settings)

  • All JavaScript objects (JavaScript objects can collect a variety of data)

  • Screen resolution (number of pixels used to display the screen)

It is undisputed that Google uses and analyzes this data even before you click the “I’m not a robot” checkbox. With the Invisible reCAPTCHA version, even the checkbox is omitted, and the verification process runs entirely in the background. Google does not disclose exactly which and how much data is stored.

Cookies used by reCAPTCHA:
Based on Google’s reCAPTCHA demo version (https://www.google.com/recaptcha/api2/demo), the following cookies may be set:

  • IDE – set by DoubleClick to track user interactions with ads; stored under doubleclick.net; expires in 1 year

  • 1P_JAR – collects website usage statistics and measures conversions; expires in 1 month

  • ANID – associated with advertising cookies (e.g., DSID, FLC, AID, TAID); stored under google.com; expires in 9 months

  • CONSENT – stores user consent status for Google services; also protects against fraud; expires in 19 years

  • NID – adjusts ads according to Google search activity and previous interactions; expires in 6 months

  • DV – set after the “I’m not a robot” checkbox is clicked; used for anonymized data and user distinction; expires in 10 minutes

Note: This list is not exhaustive. Google may change or add cookies over time.

How long and where are the data stored?

When reCAPTCHA is embedded, data about you is transmitted to Google servers. Google has not clearly disclosed exactly where this data is stored, despite repeated inquiries. Without confirmation from Google, it can be assumed that data such as mouse interactions, time spent on the website, or language settings are stored on Google servers in Europe or the USA.

The IP address transmitted by your browser to Google is generally not combined with other Google data from additional services. However, if you are logged into your Google account while using the reCAPTCHA plugin, the data may be merged. In that case, the privacy policies of Google apply.

How can I delete my data or prevent data storage?

If you want to prevent any data about you and your behavior from being transmitted to Google, you must log out of Google completely and delete all Google cookies before visiting our website or using the reCAPTCHA software. In general, data is automatically transmitted to Google as soon as you access our website. To have this data deleted, you must contact Google Support at https://support.google.com/?hl=de&tid=211132733.

By using our website, you agree that Google LLC and its representatives automatically collect, process, and use data.

You can learn more about reCAPTCHA on Google’s developer page at https://developers.google.com/recaptcha/. While this page explains the technical development of reCAPTCHA, it does not provide detailed information about data storage or privacy practices. A good overview of Google’s general data usage can be found in Google’s privacy policy at https://www.google.com/intl/de/policies/privacy/.

WooCommerce Privacy Policy

On our website, we have integrated the open-source shop system WooCommerce as a plugin. This WooCommerce plugin is based on the content management system WordPress, which is a subsidiary of Automattic Inc. (60 29th Street #343, San Francisco, CA 94110, USA).

Through the implemented functions, data is transmitted, stored, and processed by Automattic Inc. In this privacy policy, we inform you about which data is involved, how this network uses the data, and how you can manage or prevent data storage.

What is WooCommerce?

WooCommerce is an online shop system that has been part of the WordPress ecosystem since 2011 and is specifically developed for WordPress websites. It is a customizable, open-source eCommerce platform based on WordPress and has also been integrated into our website as a WordPress plugin.

Why do we use WooCommerce on our website?

We use this practical online shop solution to offer you our physical or digital products and services in the best possible way on our website. The goal is to provide you with easy and convenient access to our offerings, so you can quickly and effortlessly get the products you want. WooCommerce is a plugin that meets our requirements for a functional and user-friendly online shop.

Which data is stored by WooCommerce?

Information that you actively enter into a text field in our online shop can be collected and stored by WooCommerce or Automattic. For example, when you register with us or place an order, Automattic may collect, process, and store this data. This can include email addresses, names, addresses, as well as credit card or billing information. Automattic may also use this information for its own marketing campaigns.

In addition, Automattic automatically collects information in server log files, such as:

  • IP address

  • Browser information

  • Default language setting

  • Date and time of web access

WooCommerce also sets cookies in your browser and uses technologies like pixel tags (web beacons) to identify users and, if applicable, serve interest-based advertising. WooCommerce uses a variety of cookies, which are set depending on user actions. For example, if you add a product to the cart, a cookie is set so that the product remains in the cart even if you leave the website and return later.

Examples of WooCommerce cookies:

NameValuePurposeExpiration

woocommerce_items_in_cart1Helps WooCommerce detect when the contents of the cart changeSession end

woocommerce_cart_hash447c84f810834056ab37cfe5ed27f204211132733-7Detects and stores changes in the shopping cartSession end

wp_woocommerce_session_d9e29d251cf8a108a6482d9fe2ef34b61146%7C%7C1589034207%7C%7C95f8053ce0cea135bbce671043e740211132733-4aaContains a unique identifier to locate the cart data in the database2 days

How long and where are the data stored?

Unless there is a legal obligation to retain data for a longer period, WooCommerce deletes data once it is no longer needed for the purposes for which it was collected. For example, server log files containing technical data about your browser and IP address are typically deleted after 30 days.

Until deletion, Automattic uses the data to analyze traffic on its websites (e.g., all WordPress sites) and to resolve potential issues. The data is stored on Automattic’s servers in the United States.

How can I delete my data or prevent data storage?

You have the right at any time to access your personal data and to object to its use and processing. You may also file a complaint with a governmental supervisory authority at any time.

In your browser, you also have the option to manage, delete, or disable cookies individually. Please note that disabling or deleting cookies may negatively affect the functionality of our WooCommerce online shop. The process for managing cookies varies depending on your browser. Here are links to instructions for the most common browsers:

  • Chrome: Delete, enable, and manage cookies in Chrome

  • Safari: Manage cookies and website data in Safari

  • Firefox: Delete cookies to remove data stored by websites on your computer

  • Internet Explorer: Delete and manage cookies

  • Microsoft Edge: Delete and manage cookies

Automattic is an active participant in the EU-U.S. Privacy Shield Framework, which ensures the proper and secure transfer of personal data. More information can be found here: Privacy Shield Participant.

For more details on Automattic’s privacy policy and how WooCommerce collects and processes data, see:

Source: Created with the privacy generator from firmenwebseiten.at in cooperation with medwell24.at

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